If you are at risk of disconnection, please do not mail your application! A mail-in application may take too long to process to prevent being disconnected. Please call and make an appointment with your local service provider, call or submit an online application and indicate that you are in crisis. If you are seeking additional assistance with utilities, or need help more quickly than EAP is able to provide, please apply for EAP, then look into the following resources:.
Salvation Army. Water assistance is now available through the Water Assistance Program. Learn more about the Water Assistance Program in the dropdowns below. In order to request an appeal for an EAP application not acted upon in a timely manner, please submit a written request for a review of your case along with all relevant facts to your LSP. You will receive an official written response to your appeal within fourteen 14 calendar days of receipt.
The written response will include instructions for a second appeal if you are not satisfied with the response. Please note that an LSP has 10 days to determine eligibility of an EAP application when an in-person appointment takes place, and 55 days to determine eligibility of an EAP application when the application is delivered by other means, including but not limited to drop-off, mail, fax, e-mail, an electronic portal or by proxy.
In cases where a life-threatening crisis situation exists defined as when a utility is already disconnected or bulk fuel heating source is already disconnected and there is a documented medical need in the household with an extreme safety concern , LSPs must provide a mitigating action within 18 hours.
A mitigating action may or may not necessarily include determining eligibility of an EAP application within this time frame. Please also note that the program officially opens, and the timeline for application approval begins, on November 1st.
Therefore, even if you submitted your application early, an LSP has until 55 days from November 1 to determine eligibility on an application if there is no crisis situation present. All other processing timelines will begin no earlier than November 1. If an EAP application is denied for any reason, you have a right to submit another application, with updated supporting documentation, 55 days after your previous application submission.
Please direct any media inquiries to Lauren Houck, Director of Marketing and Communications, at lhouck ihcda. Find an IN. Click here to apply for the EAP and Water programs. County Name Here. Find Your Local Service Provider. October 1, Applications begin to be accepted at Local Service Providers and online. November 1, Benefit notifications to applicants and vendors begin.
Appointments are not required to apply—you can submit your application electronically, via email or mail your application December 1, Energy moratorium begins. March 15, End of energy moratorium protection. May 16, Last day to apply for EAP and water assistance for this funding cycle. If you are seeking additional assistance with utilities, or need help more quickly than EAP is able to provide, please apply for EAP, then look into the following resources: Indiana Partnership Salvation Army Catholic Charities Water assistance is now available through the Water Assistance Program.
Once enrolled in LIHEAP, customers are automatically enrolled in the program, and reductions range from 11 to 26 percent, depending on the same criteria used by the state in determining the level of assistance. CARE discounts are available through May 31, , or until funds are exhausted. Hardship funds are available through many of the same local Community Action Agencies where LIHEAP funds are distributed and are available through May 31, , or until funds are exhausted.
Township Trustees: A limited amount of energy assistance funds are available through local Township Trustee offices. Payment Arrangements: A NIPSCO credit agreement allows customers to make an initial payment within five days of the agreement, then spread the remaining unpaid balance over three months, plus current bills as they are due.
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